Blackhawks Basketball Club
Blackhawks Basketball Club is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines what to expect from Blackhawks Basketball in how we collect and process any data about you.
Who are we?
Blackhawks Basketball Club is organised with a Club Executive that controls the organisation so that the individual sections of the Club can operate in an independent and semi autonomous manner under the control of the individual section committees.
The Youth section's registered address is: Cloverwood, Crawley Ridge, Camberley, GU15 2AJ
Blackhawks Basketball Club is the 'controller' of any personal data collected about you i.e. we are responsible for deciding how we collect and manage your personal data. We are registered with the Information Commissioner’s Office under reference xxxxxxxx.
If you have any queries about how we gather, and use your personal data then you can get in touch with our Data Protection Officer by post at:
Data Protection Officer
Or via email: email@example.com please put ‘For attention of the Data Protection Officer’ in the subject line of your email.
Your rights over your data
You have a number of rights over how we gather and use your personal data. You have the rights to:
To learn more about these rights please see the Information Commissioner's Office website.
If you would like to exercise any of these rights, please contact our Data Protection Officer by post or email at the address above. We will need to ask you to confirm your identity before we can deliver on a number of these rights.
If you believe that we have not complied with your data protection rights, you can complain to the Information Commissioner’s Office (the regulator for privacy / data protection legislation). The Information Commissioner’s Office (ICO) can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 111
How do we collect information from you?
We collect information from you:
What type of information is collected from you?
You may be asked to submit certain personal information about yourself when you make a booking at the venue. We will collect this information so we can fulfil your booking request so that you may hold an event at our venue.
When you make a booking:
Blackhawks Basketball Club collects information such as:
When you attend an event at Blackhawks Basketball Club:
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by Blackhawks Basketball Club. This information can include:
If you use our website, we may receive your generic location (such as city or neighbourhood).
How is your information used?
We require the information outlined in the previous section to understand your needs and provide you with a better service. Our use of your personal data will always have a lawful basis.
We need to process your data to enter into a contract with you, in order to fulfil your booking requirements, send you service emails (booking confirmation, post event feedback) and to provide you with the service you expect.
We process your data for marketing purposes when we have your consent to receive our promotional emails.
We process your data to meet certain legal obligations which are binding on us. We only do this when strictly necessary e.g. to comply with health and safety laws, to respond to and defend against legal claims.
We have a legitimate interest in processing your personal data in terms of
Where we rely on our legitimate interests as a reason for processing data, we have considered whether or not those interests are overridden by the rights and freedoms of our customers and have concluded that they are not.
How long do we keep your data?
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
The following retention periods apply at Blackhawks Basketball Club:
Type of data
Notes of conversations (phone or face to face) about potential membershipa
Discarded as soon as clear the booking is not going to proceed
Emails about potential membership
If doesn’t proceed, deleted after 6 months
Blackhawks Basketball Club will retain your information for 3 years – if there has been no activity then your contact details will automatically be deleted
Individuals can opt out of marketing at any time by using the ‘unsubscribe’ option or by contacting us by email at firstname.lastname@example.org
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. (For example, to third party service providers such as IT technicians and other relevant event suppliers) and other third parties to provide our sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
We may need to disclose your information to regulatory bodies, government bodies, or law enforcement agencies. This will be upon request only, and only when required to do so in order to satisfy legal obligations which are binding on us.
Storing your data and security
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure your personal data.
The information you provide to us via the website will be stored and processed on servers based in the UK. However, in the course of our operations (including, without limitation, providing you with other services, we may transfer your personal data to our service providers who are based outside of the European Economic Area (EEA). By submitting your personal data you agree that we may transfer, store and process your information outside of the European Economic Area. We will require our service providers who process your personal data to keep it safe and secure in accordance with the General Data Protection Regulations 2018.
We make use of the following data processor services not otherwise mentioned in this policy to deliver functionality as part of our services:
Facebook - https://www.facebook.com/
Google Analytics - https://marketingplatform.google.com/about/analytics/
Priava - https://www.priava.com/
Web Intelligent - https://www.webintelligent.co.uk/
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
A cookie is a very small text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
Pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. Blackhawks Basketball Club reserves the right to use these pixels in compliance with the policies of the various social media sites.
Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Changes to this statement